Over the past few years, Pakistan has seen significant growth in the Information Communications Technology (ICT) sector. Recent times have seen an influx of universities and training institutes, offering specialised IT training, and global IT players such as Microsoft, Oracle, and SAP have started to take a deeper look at their operations in Pakistan, as

Following the country’s collapse after the Second World War, Japan’s industrial infrastructure was in tatters. In an attempt to restore businesses, and to rebuild Japan’s reputation in the international market, Japan adopted business practices from the learning presented by Deming, Juran, and Feigenbaum. Their research preached aggressive focus on quality management and operational efficiency. By