The Shared Services Center (SSC) at ExD provides technical and functional support to our clients. We employ a wide range of subject matter and techno-functional resources to provide maximum value for money for customers in the area of Oracle ERP, SAP, MS SQL Server, development,administration, and post-implementation support.
In order to provide uninterrupted support to our local and international clients through the SSC, multiple levels of connectivity, power, physical, and information security systems have been developed. This ensures secure and repeatable service from ExD.
Online trouble ticketing system for our clients and support team
We offer our clients top of the line technical support; in addition to that, ExD outsourcing wields extensive experience and knowledge in inbound customer contact services.
“They worked hard, made attention to the dynamic of our whole project and good deal. The company was able to address all our concerns and provide a quality solution in the timely manner.”
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