Technical Services remain the heart of our portfolio. ExD takes pride in the quality of our delivery teams. We ensure seamless delivery of quality and follow ISO 9001:2015, and ISO 27001:2013 processes to ensure repeatability of successes.
We follow a risk mitigation approach and ensure that all our engagements are delivered on time and within budget without compromising quality. Our projects are generally delivered by cross-functional teams, comprising of business consultants, product specialists, technical consultants, project managers, quality assurance, and risk managers.
We segregate our services into three distinct areas:
Our Technology services include the implementation of state-of-the-art packaged ERP Systems (SAP, Oracle, IFS, Odoo). CRM Systems like Salesforce; E-Commerce Systems like Magento and Shopify. We help our customers in Greenfield implementation, Brownfield Conversion and upgrades, and other associated services. We aim to provide end-to-end digitization and can support our customers in niche solutions like HashMove for Logistics and Campus Management from Mersys. Our infrastructure division works with Huawei and other vendors to manage data centers. In addition, our technology divisions build customized solutions in PHP/Laravel, DotNet, Python, Flutter, IOS, and Android.
Our Outsourcing Division handles the managed services for our customers. Our internationally certified state of art Trouble Ticketing System (https://support.exdnow.com) ensures constant monitoring of our SLAs and enables our teams to provide 24x7x365 support to our customers.
Currently, our outsourcing division can provide support in the following:
Our Optimization Division works with our customers and provides consulting support to ensure that the business processes or a transaction are optimized to the best interest of the company. Our consultants have helped customers in many areas including:
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